The hotel offers amenities for your comfortable stay and unforgettable experiences
Comfortable Retreat
“The bed in our room was exceptionally cozy, making it easy to unwind and get a good night's sleep after a day of exploring.” view full review
Delicious Breakfast
“We enjoyed a good breakfast with ample variety; each dish was fresh and tasty, making for a great start to the day.” view full review
Refreshing Showers
“The shower had strong and hot water, providing a refreshing experience that left us feeling revitalized each morning.” view full review
Convenient Amenities
“The iPad in our room made ordering breakfast and other services incredibly convenient, significantly enhancing our overall comfort during our stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Lift
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Outdoor dining area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Krefelder Strasse 221,
Aachen,
Germany,
52070,
North Rhine-Westphalia
Map view
street view
Krefelder Strasse 221,
Aachen,
Germany,
52070,
North Rhine-Westphalia
City landmarks
Church
Aachen Cathedral
2.9
km
Spa Centre
Carolus Thermen
2.0
km
Friedrich Wilhelm Platz
Elisenbrunnen
2.8
km
Ruetscher Str. 4
Ponttor
2.5
km
Public Building
City Hall Aachen
2.7
km
Markt
Plaza del Mercado
2.7
km
Museum
Ludwig Forum for International Art
2.3
km
Stadium
New Tivoli
630 m
Aachener Soers Equitation Stadium
1.2
km
Zoo
Aachener Tierpark Euregiozoo
3.9
km
Obere Drimbornstraße 44
Christmas Market visit
3.8
km
Museum
Treasury of Aachen Cathedral
2.9
km
Gut Kaisersruh
1.2
km
Castle
Burg Soerserhaus
980 m
Church
St. Matthias
1.8
km
Katschhof 1
Centre Charlemagne
2.8
km
Art object
Puppenbrunnen
2.8
km
Alt-Aachener Buehne
1.4
km
Square
Markt
2.6
km
Art object
Hotmannspief
2.4
km
Fernmeldemuseum Aachen
700 m
Museum
Couven Museum
2.7
km
Theater K
1.4
km
Museum
Suermondt-Ludwig-Museum
2.7
km
Event hall
Eurogress
2.1
km
Lousberg
Belvedere water tower
2.0
km
Spielbank Aachen
630 m
Albert-Servais-Allee 50 CHIO Aachen
Walk of Fame in der Soers
840 m
Muschpark
2.3
km
Nearby
Public Building
Finanzamt Aachen
450 m
Restaurants
L'Osteria Aachen
590 m
Gut-Damme Strasse 1
Zum schonen Soerstal
1.0
km
Am Sportpark Soers Sonnenweg 6
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
clean
friendly staff
limited dining choices
bit remote location
6.8/10
Nice
Rooms
7.6
Location
7.1
Service
8.1
Dining
5.8
Guest reviews
6.8/10
based on 8 reviews
4/5
based on 378 reviews
8.0
8.0/10 based on 3708 reviews
#10 of 43 hotels in Aachen based on Tripadvisor
James
United States,
April
2024
7.6/10
I had a pleasant stay at the hotel. The rooms were clean and comfy with large single beds. The receptionists were helpful and kind. The location was a bit remote from the city center, but perfect for those attending soccer games or the CHIO event. The dining experience was decent but could have offered more choices. The pool was enjoyable and well-maintained.
Rooms
8.0
The rooms were clean and had large single beds with air conditioning. I appreciated the hygienic spray around the room.
Service
9.0
The receptionists were helpful and kind, providing excellent and courteous service.
Location
7.0
The hotel is a bit out of town but convenient for those attending soccer games or the CHIO event. It's in a commercial area with free parking available.
Dining
6.0
The dining options were alright but limited. I wish there had been more choices available.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
clean
limited dining choices
Robert
United States,
February
2024
7.0/10
Staying at this hotel was a mixed experience. The rooms were exceptionally well cared for with a sense of quality but unfortunately not so clean. The service was professional and kind, with a slight room for improvement in niceness. The location, while decent, required taxis into town as it wasn't close to the center, but the proximity to the motorway and borders of Belgium and Holland was a huge plus. The dining experience varied from very low standards to really good, with staff friendliness and meal availability being notable points. Facilities were good overall.
Rooms
7.0
The rooms, despite being spacious and well cared for, were unfortunately not so clean.
Service
8.0
The service was professional and kind, with a slight room for improvement in niceness.
Location
7.0
The location was decent, but not close to the center. However, its proximity to the motorway and international borders added value.
Dining
6.0
The dining experience varied from very low standards to really good, with some operational hiccups but friendly staff.
Facilities
7.0
The facilities were good overall, meeting basic needs.
Muriel
United Kingdom,
January
2024
6.6/10
The hotel is conveniently located near the main road, handy for motorway access, and close to good restaurants and a shopping center. The rooms were as expected, but the back of the hotel could be cold. The staff at the reception desk were extremely friendly and cooperative, making the stay pleasant. The dining experience left something to be desired with low standards and privacy concerns during checkout. Overall, a practical choice for transit and a decent value for money particularly on a Sunday evening.
Rooms
7.0
The rooms were the same as what I booked and saw in the booking, with an excellent bathroom. The back of the hotel was cold.
Service
9.0
The reception staff were very friendly and cooperative. They were nice and handy for the motorway.
Location
8.0
The hotel is in a commercial area on a main road, not the most charming neighborhood but practical. It's great for access to the city center and an Italian restaurant nearby.
Dining
5.0
The dining experience fell short of expectations with low standards of service and privacy concerns during checkout.
Facilities
5.0
The hotel lacked proper dining standards and privacy during checkout.
Paul
United Kingdom,
July
2023
7.4/10
The hotel offers spacious and clean rooms with a connecting internal door to another room, providing comfort and convenience. The service is top-notch with friendly and helpful staff. The location is a mix of positives as it is near good restaurants and shopping centers but a bit out from the city center. The dining experience varies in standards, with a Continental breakfast praised for its variety and friendliness. Overall, a good value for money stay with a few minor drawbacks.
Rooms
8.0
The rooms are very big, clean, and connected through an internal door to someone else's room, offering good comfort.
Service
9.0
The service was really friendly and helpful from the moment I finally arrived. Various amenities like room service and pet amenities are available.
Location
7.0
The location was great for us, near good restaurants and a shopping center, although a bit out from the city center.
Dining
6.0
The dining experience was a mixed bag, with friendly staff and a Continental breakfast with plenty of choices, yet some lapses in privacy and service quality.
Facilities
7.0
The facilities are good, with a nice and cozy courtyard for dining and Uonuma-grown rice available.
clean rooms
privacy concerns
William
United Kingdom,
July
2023
5.4/10
The room was very spacious, which was great for our 10-year-old, but lacked a bar fridge, and the service was average with unfriendly staff focusing on selling extra products. The location was convenient for dining out but required taxis to reach town. The dining experience was below average, with cold meals and lack of assistance, yet the breakfast was sufficient. The hotel facilities were basic with slow food replenishment during breakfast.
Rooms
7.0
The room was clean, big, and had a bigger bed for our 10-year-old.
Service
5.0
The service was quite unfriendly and focused on selling extra products, and slow at replenishing food.
Location
6.0
The hotel's location was convenient for dining out but required taxis to reach town.
Dining
5.0
The dining experience was below average with cold meals and a lack of assistance, yet sufficient breakfast.
Facilities
5.0
The hotel facilities were basic with slow food replenishment during breakfast.
Bruce
United Kingdom,
June
2023
7.8/10
The hotel had good beds but could have been a bit bigger for our needs with a baby bed in the room. The furniture was solid, and the beds were comfortable. The service was exceptionally helpful and friendly, but the value for money aspect was unclear as it was paid for by work. The location was convenient for accessing the highway and shopping outlets but a bit remote from the city center. The dining experience offered a Continental all-you-can-eat breakfast with a variety of choices. The facilities provided were satisfactory.
Rooms
7.0
The room, unfortunately, was not cleaned because of the current situation, but the beds were good, and the furniture was solid and comfortable.
Service
9.0
The staff were exceptionally helpful and friendly, allowing me to check in early even when I arrived soaking wet from my motorcycle ride. However, my room was never cleaned during my stay.
Location
8.0
While the hotel is a bit remote from the city center, it is perfect if you want to visit a soccer game or Alemania or the CHIO. It is also convenient for accessing the highway and shopping outlets across the street.
Dining
8.0
The all-you-can-eat breakfast offered plenty of choices with fresh fruit, croissants, yogurts, and a small selection of sausages and scrambled eggs.
Facilities
7.0
The hotel facilities were satisfactory.
Ellen
United Kingdom,
April
2023
6.6/10
I found the hotel to be quite lovely with clean and nicely decorated rooms, though they could have been a bit bigger, especially with a baby bed. The service was a bit mixed, as some staff were really helpful while others seemed distant. The location was convenient to the city center and shopping outlets but not particularly attractive. The dining experience had its ups and downs with limited choices but enough variety. Overall, a pleasant stay with some minor drawbacks.
Rooms
8.0
The room was larger than we anticipated, providing plenty of space and very clean.
Service
7.0
The service was a bit inconsistent; some staff were really helpful, but others appeared to be not in a very good mood.
Location
7.0
The hotel is quite good as it is close to the highway and not far from the city center, with direct access to the shopping outlets across the street.
Dining
5.0
The dining experience was alright but with very limited choices, and there were some issues regarding privacy and staff approach.
Facilities
6.0
The facilities were sufficient but nothing extraordinary.
Samuel
United Kingdom,
April
2023
8.0/10
The hotel offers spacious yet cozy, clean, nicely decorated rooms, providing a comfortable and silent stay. The delicious sparkling water during room cleaning adds a lovely touch. The service was exceptionally friendly and accommodating, even welcoming our rabbit. The location, although not enchanting, is close to Tivoli and the city center, with convenient access to the highway. The dining experience was a mix, with delicious meals but some issues with staff professionalism. The facilities were satisfactory, offering pet amenities and tours, making our stay enjoyable overall.
Rooms
9.0
The rooms were very comfortable and clean, creating a gorgeous place to stay.
Service
9.0
The service was very friendly and accommodating, catering to our needs with a personal touch.
Location
7.0
The location is convenient, close to the city center and shopping outlets, although the area itself may not be very interesting.
Dining
7.0
The dining experience offered delicious meals but had some issues with staff service standards.
Facilities
8.0
The facilities provided pet amenities and tours, enhancing our overall experience.
Los Lagos Spa & Thermal Resort Experience
The Hive Hotel
Glengarriff Park Hotel
Ghazala Beach
Hotel Tivoli
Khaolak Oriental Resort - Adult Only
Sol Parc Hotel & Apartments
Hotel L'Ermitage
Kantouni Beach Boutique Hotel
So Paddington Hotel
Nilhotel Florence
Doubletree By Hilton Hotel Sighisoara - Cavaler